Privacy Policy

We collect the information needed to provide TieOut TR, including account details such as your name, email address, profile image when provided by your sign-in provider, authentication identifiers, subscription status, and basic usage information.

When you use the product, you may upload Excel workbooks and related files. We process those files, extracted workbook content, chat messages, generated reports, and related metadata so the service can perform technical reviews and return results to you.

If you sign in with Google, we use Google OAuth to authenticate your account. We request only the account information needed for sign-in, such as your name, email address, and profile image.

We do not use Google account data for advertising, and we do not sell Google user data. We use it to create, secure, and manage your TieOut TR account.

We use information to operate the service, analyze uploaded workbooks, generate findings and reports, maintain account access, provide customer support, prevent abuse, improve reliability, and comply with legal obligations.

We may use aggregated or de-identified usage information to understand product performance and improve the service. We do not use your uploaded workbook content to train public AI models.

TieOut TR uses third-party service providers to host the application, authenticate users, store data, process files, run AI analysis, handle payments, deliver analytics, and monitor system health.

These providers may process information on our behalf only as needed to provide their services to TieOut TR. Payment information is processed by Stripe, and we do not store full card numbers on our servers.

Uploaded files and generated reports may be stored so you can access your prior reviews and continue working in the product. We retain information for as long as needed to provide the service, meet business and legal requirements, resolve disputes, and enforce our agreements.

You are responsible for ensuring you have the right to upload any workbook or file you submit to the service, including files that may contain confidential, personal, or regulated information.

We do not sell your personal information. We may share information with service providers, when required by law, to protect rights and safety, in connection with a business transaction, or with your direction or consent.

If your account is provided by an organization, that organization may have access to account and usage information associated with its workspace or billing relationship.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so you should avoid uploading files unless you are comfortable processing them through a cloud service.

You may choose not to provide certain information, but some features may not work without it. You can request access, correction, export, or deletion of personal information by contacting us through the product or at the support contact listed for TieOut TR.

You can manage billing details through the Stripe customer portal when available in your account.

We may update this Privacy Policy from time to time. When we do, we will update the date above. Continued use of TieOut TR after an update means the revised policy applies.

For privacy questions or requests, contact us through TieOut TR support or the contact email listed in your account and billing communications.